Payment Methods

The payment methods currently available for your purchase are displayed during checkout.

Available options may vary depending on your location, currency, device, order details and the payment services available when your order is placed.

Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.

Payment Authorization & Verification

Orders may be subject to payment authorization, identity verification, transaction verification or fraud-prevention review before they are accepted or fulfilled.

Your bank, card issuer or payment provider may request additional verification, decline a transaction or place a temporary authorization hold on your account.

These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.

Checkout Security

Checkout on sorelvix.com is processed through Shopify together with the applicable payment providers using technical and organizational security measures intended to protect transaction information.

Sorelvix™ does not store complete credit or debit card numbers on its own servers. Payment information is handled by Shopify and the applicable payment service providers involved in processing the transaction.

For your security, Sorelvix™ will never ask you to email your complete credit card number, debit card number, card security code or online banking password.

Prices & Final Order Total

Before payment is submitted, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts and your final order total.

Prices on sorelvix.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.

Please review your items, quantities, shipping information, discounts and final total carefully before completing payment.

Financial Institution Charges

Your bank, card issuer or payment provider may separately impose foreign-exchange fees, international transaction fees, currency-conversion charges or other financial-institution fees.

These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by Sorelvix™.

Discount Codes & Promotions

Valid promotional or discount codes should generally be entered before checkout is completed.

Please confirm that the applicable discount is reflected in your final order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability or other conditions presented with the applicable offer.

Declined, Pending or Duplicate Charges

If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.

A pending amount may represent a temporary authorization rather than a completed charge.

If you believe you were charged more than once for the same order, contact us with your order number and relevant transaction details.

Never send complete card numbers, security codes, passwords or online banking credentials by email.

Order Confirmation

After your order has been successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive your confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct.

You may also contact Sorelvix™ customer support if you require assistance locating your order.

Payment Questions

If you believe a payment was charged incorrectly or you have a question about checkout, contact us at service@sorelvix.com .

Please include your order number where available and a clear description of the issue.

For your security, never include complete credit card, debit card or online banking information in your email.